About
The Office of the Comptroller Solution Desk offers technical assistance and resources for the statewide accounting system (MMARS), Labor Cost Management (LCM), the CTR Learning Management System, PowerDMS, and DocuSign for CTR forms.
The CTR Solution Desk provides guidance and solutions to support all Commonwealth agencies.
The Office of the Comptroller Solution Desk offers technical assistance and resources for the statewide accounting system (MMARS), Labor Cost Management (LCM), the CTR Learning Management System, PowerDMS, and DocuSign for CTR forms.
Commonwealth employees with a CTR ServiceNow login can open a ticket electronically and access relevant resources in the Solution Desk Knowledge Center.
VISIT SOLUTION DESK SERVICENOW PORTAL
Vendors or members of the public can email us. Please include a Vendor Code, valid business/personal name, and/oror contact info in your email.
SEND AN EMAILMembers of the media may contact CTR Chief Communications Officer Michael Sangalang at 617-973-2672.
SEND AN EMAILCall the Group Insurance Commission at 617-727-2310 or visit http://www.mass.gov/orgs/group-insurance-commission.
Contact the department you do business with.
Contact your Department Security Officer.
Contact the Executive Office of Technology Services and Security (EOTSS) End-User Service Desk at 844-435-7629 or [email protected].